Roman's Service Cooling & Heating is a residential and commercial HVAC contractor based at 2735 Commerce Pkwy in North Port. It has 2,135 Google reviews at 4.9 stars, more than any other heating and cooling company headquartered in the city, and it answers the phone 24/7.

This review covers what the company does, where it works, how its warranty and financing are set up, and what customers say, including the one complaint worth reading before you sign anything.

At a Glance

What the Company Does

The core of the business is air conditioning: replacing worn-out central systems, installing new ones, and repairing whatever breaks in between. The company lists its own services on its About page, and the list is broader than most homeowners expect from a single shop.

• AC replacement and installation for central split systems and heat pumps, with sizing done on site.
• AC and heating repair, including diagnostics on all major brands.
• Ductless mini-split installation for additions, garages, sunrooms and older homes without ductwork.
• Duct replacement and duct cleaning.
• Indoor air quality work: air filtration systems, UV lights, dehumidifiers.
• Dryer vent cleaning.
• New construction HVAC, coordinated with builders.
• Commercial service for offices and retail spaces.

On equipment, the company is not tied to a single manufacturer. It installs Trane, Lennox, Carrier, York, Daikin, Rheem, Ruud, Amana, Goodman and Gree. That matters when you are comparing quotes: a dealer for one brand will always recommend that brand, while a multi-brand installer can price two or three options side by side.

Where It Works

North Port sits close to the line between Sarasota and Charlotte counties, which makes it a practical base for covering both. Crews drive north to Venice, Nokomis and Sarasota, south to Port Charlotte and Punta Gorda, and west to Englewood without crossing half the state.

The company covers Sarasota, Charlotte, Manatee, Lee and DeSoto counties from 2735 Commerce Pkwy in North Port. The full list of towns, from Englewood to Lakewood Ranch, is on acromanservice.com, and the office line, (941) 877-5976, is staffed 24/7.

Warranty, Financing and Offers

The warranty is the headline number. New installations carry 12 years of coverage on parts and labor. Manufacturer warranties usually cover parts only, so the labor half is what separates installers. Labor terms vary widely in the region, so compare that line on every quote you collect.

Financing comes in two forms. There is 0% interest for 6, 12 or 15 months, and there is a long-term plan over 180 months at 11.99% APR. Both depend on credit approval, so treat them as options to apply for, not guarantees.

The company also runs a set of standing offers on its Special Offers page:

• a free diagnostic visit for first-time customers;
• a free second opinion on another contractor's repair or replacement quote;
• $1,000 off a new system with a qualifying unit, for a limited time;
• full duct cleaning for $997, with a UV bulb kit and dryer vent cleaning included.

Offers change, so call ahead and confirm the terms before the visit. The free diagnostic in particular applies only to customers who have not used the company before.

For existing systems, there is a maintenance plan with a spring and a fall tune-up, priority scheduling for same-day or next-day repairs, and 15% off repair parts and labor. The price is not published. It depends on the equipment and is quoted by phone.

What to Expect on an Install Day

Every replacement starts with a consultation at the house. The company sizes the system from square footage, layout and insulation rather than simply matching the old unit's tonnage, which is the right approach in a humid climate where an oversized AC cools fast but leaves the air damp.

According to the company, a straightforward swap of an AC or heating unit takes a few hours, and most standard installations finish in a single day. Jobs that add new ductwork, change the electrical service or move to a larger system can run one or two days. The crew removes the old equipment, installs and tests the new system, and walks the owner through the thermostat and filters before leaving.

Requests sent through the website's quote form get a reply within an hour, according to the company. For anything urgent, calling is faster.

What Customers Say

With more than two thousand Google reviews, patterns matter more than any single comment. The company also posts a selection on its own Reviews page, and the same themes show up there and on Google.

Speed. One customer called in the morning after reading reviews and had the AC repaired the same day, then signed up for the maintenance plan. Another wrote that the technician arrived ahead of the promised window, and when a fan motor had to be ordered, came back the next day, earlier than predicted.

Installation crews. A homeowner watched a neighbor's full system replacement and booked the same crew for their own house. They noted that the county inspector who checked the work commented on its quality.

No hard sell. A customer who booked the free system evaluation described a thorough two-hour visit, including cleaning of the outdoor coils, and wrote that there was "no sales pitch." The technician pointed out two items to address later rather than pushing an immediate sale.

Warranty follow-through. A shorter review simply said the company did what it promised under the warranty. For a 12-year commitment, that is the review that matters most.

The complaint worth knowing

One four-star review on the company's own site is more useful than the five-star ones. The customer was happy with the salesperson, the office staff and the installers. A later service call, though, traced intermittent noise to brief power interruptions from the utility, and the technician recommended adding a surge protector at extra cost. The customer's point was simple: they would have liked to hear about it before the install, not after.

The lesson applies to any contractor. Before you sign for a new system, ask for the full list of recommended work in writing, including surge protection, float switches, pad replacement and any electrical upgrades. Then decide what to include up front.

How It Compares Locally

Among HVAC contractors with an office inside North Port city limits, the next-largest review count on Google is a few hundred. Roman's Service has more than six times that. Larger operations do exist in the region, mostly in Port Charlotte, Venice and Sarasota, and some have bigger review totals. Within North Port itself, no other local shop is close.

Review volume alone does not prove quality, but it does show how many households have used a company and bothered to write about it. Combined with a 4.9 average, it is a strong signal.

The license is easy to check. Search CAC1818567 on the Florida DBPR license portal to confirm it is active and to see the license class.

FAQ

Does Roman's Service work on weekends?

Yes. The company lists 24/7 hours, including weekends and emergency calls. Routine work such as tune-ups is usually scheduled on weekdays.

Which brands does it install?

Trane, Lennox, Carrier, York, Daikin, Rheem, Ruud, Amana, Goodman and Gree. It also repairs all major brands, including equipment it did not install.

Can I talk to someone in Russian or Ukrainian?

Yes. The company lists English, Russian and Ukrainian as service languages.

Is it a member of any local business group?

It is a member of the North Port Chamber of Commerce.

For North Port homeowners choosing between a local shop and a larger regional brand, Roman's Service offers the combination that is hardest to find nearby: a very large base of reviews, round-the-clock dispatch, and a labor warranty measured in years rather than months.